Hi Laurie, I agree with what you have said - I too would like to keep this great site above bickering and name calling.
You have to wonder how this topic took on a life of its own (even I jumped in). I'm sure in the eyes of some, there were mistakes and delays in executing the rescue of the young lady and these folks have a right to those opinions. But somehow this topic ended up focusing on the wrong end of the stick instead of the end result. Through the efforts of many, the young lady was rescued, and she is OK and home with her family. I'm sure the fire and rescue people will review their actions, at the appropriate time, with any eye towards making improvements where necessary.
Maybe the old adage should apply here and now - all's well that ends well.
JoeP